Staffordshire Resilience Forum Members & Other Organisations

Local Authorities

Partnership Working

Emergency Services

NHS Trusts

Government Agencies

Category 2 responders


  • Electricity distributors and transmitters
  • Gas Distributors
  • Water and sewerage undertakers
  • Telephone service providers (fixed and mobile)


  • Network Rail
  • Train operating companies (passenger & freight)
  • Airport operators
  • Highways Agency

Voluntary Organisations

Incidents and Emergencies can overstretch the resources of the emergency services and local authorities and the value of additional support from the Voluntary Sector has been demonstrated on many occasions. 

The Staffordshire Resilience Forum has built up excellent partnerships with many of the Voluntary Organisations who operate in Staffordshire.  The group, collectively known as the Staffordshire Voluntary Organisations, meets six monthly. 

Members of the Staffordshire Voluntary Organisations are:

British Red Cross (BRC)

The BRC have trained Emergency Response volunteers who are trained in roles such as team leader, medics, befriender, admin and logistics.  The BRC also have support equipment such as front line ambulances and Major Incident Support Units.  

Counselling Directory

Counselling Directory is a confidential service that encourages those in distress to seek help.  The Directory contains information on many different types of distress, as well as articles, news and events.  To ensure the professsionalism of the website all counsellors have provided us with qualifications and insurance cover or proof of membership with a professional body. 

CRUSE Bereavement

Cruse Bereavement Care exists to promote the well-being of bereaved people and to enable anyone bereaved by death to understand their grief and cope with their loss.  The support they provide is free.

Disaster Action

Disaster Action is a charity, founded in 1991 by survivors and bereaved people from UK and overseas disasters. Living all round the UK, our members have personal experience of 27 disasters, including rail, air and maritime as well as natural disasters and terrorist attacks in the UK and overseas. They came together to help create a health and safety culture in which disasters are less likely to occur, to offer guidance and support to others who find themselves similarly affected and to raise awareness of the needs of survivors and bereaved.

Emergency Damage Management

Emergency Damage Management provides free advice and support to the public, both domestically and commercially, with insurance claims resulting from fire, flood or other disasters. 

Peak District Mountain Rescue Organisation (PDMRO)

PDMRO provide an essential service not only to walkers and climbers but to Category 1 and 2 responders.  PDMRO primarily assist in searches in upland or mountainous areas but can also assist with searches in lowland areas.  The Search And Rescue Dog Association currently have 6 qualified dog handlers in the Peak District.  These handlers are drawn from the individual teams but are often called upon to provide search dog support in any area of the Peak region, and indeed often outside.

RAYNET - Radio Amateurs Emergency Network

Members of RAYNET can provide communications by radio using base stations in Local Authority buildings or the Staffordshire Civil Contingencies Unit's vehicles.  In addition, radio operators have their own hand held radios and usually base units in their homes and vehicles.


Samaritans, in the course of more than 50 years of supporting people, has gained a wealth of experience in listening and communicating, skills which can be of benefit in many situations.  Their purpose is to enable those who are experiencing feelings of distress or despair, including those who may be at risk of suicide, to receive confidential emotional support at any time of the day or night from appropriately trained volunteers.  Samaritans can be asked to provide assistance to the community or even responders during an incident. 

Staffordshire Search & Rescue Team (SSART)

SSART's dedicated volunteers provide lowland missing person and 4 x 4 search and rescue services to Category 1 and 2 responders.  SSART are members of the Association of Lowland Search and Rescue (ALSAR).  SSART are often deployed to assist Staffordshire Police in Missing Person Searches.

St John Ambulance

St John Ambulance can supply a range of medical services through its county-wide organisation.  All members are trained in first aid and membership includes paramedics, nurses and doctors.  St John Ambulance are also the official reserve for the West Midlands Ambulance Service.

Victim Support

Victim Support provide assistance and help to those persons who have been affected by crime, whether they are the victim or a witness.  The support they provide is free and confidential.  Victim Support can be asked to assist the Staffordshire Resilience Forum during an incident which is crime related, eg, terrorism.  Victim Support, Staffordshire, have produced a Major Incident Policy & Plan of which a copy is available via Staffs CCU.

West Midlands 4x4 Response

Supply of 4x4 vehicles with drivers for transportation of personnel and equipment in adverse weather conditions.  They also provide transport when the terrain or ground conditions require the use of a 4x4 vehicle and assist in the collection and distribution of emergency equipment or supplies.

RVS (Royal Voluntary Service)

The RVS (formerly WRVS) have teams situated all over the county, ready to provide a rapid response in emergency situations.  Duties range from providing refreshments for rescue workers to helping to run a rest centre for people who have been evacuated from their homes.