How to prepare for a flood

Information on how to prepare for a flood

Last updated: 20th January

Flooding is one of the highest risks to people and properties in the UK, so being prepared is essential.

Many organisations work together to predict and reduce the risk of flooding in Staffordshire and Stoke-on-Trent. But when it rains heavily, almost anywhere can flood – even if flood defences are in place.

There are numerous flood warning areas in Staffordshire and Stoke-on-Trent. Find out if you your area is at risk from flooding. 

Sign up for free flood warnings by phone, text or email.

For information about extreme flooding in your area, please contact the MET Office.

Flood warning - know what to do

Before bad weather

When you receive a warning

  • Turn off gas, water and electricity
  • Move things upstairs or to safety
  • Move family, pets and car to safety

In severe weather:

  • Call 999 if in immediate danger
  • Follow advice from emergency services
  • Keep yourself and your family safe

Stop floods destroying your world

Being prepared for flooding can help keep you, your family and community safe.

Here are ways you can prepare for a flood event:

  • Arrange a safe place to go in the event of a flood to your property
  • Have a household flood plan for you and your family
  • Check that you are insured in the event of a flood. Contact the National Flood Forum on 01299 403055 for further help and advice
  • Make sure you know how to turn off your gas, electricity and water
  • Prepare an emergency flood kit ‘grab bag’
  • Learn from your local community on the severity of past flooding events and work together to help prevent and minimise damage and stay safe should a flooding event occur
  • Keep a list of useful phone numbers 

Useful contacts and advice

Environment Agency General Enquiries: 03708 506 506 

enquiries@environment-agency.gov.uk

The National Flood ForumAdvice on flooding and insurance: 01299 403 055info@floodforum.org.uk

Insurance advice for homes at risk of flooding

Flood ReInformation on affordable and available home insurance.

Western PowerIf there are older, pregnant, or infant family members or anyone with mobility, sensory or illness related issues, sign up to the Priority Service Register with Western Power distribution.

0800 096 3080wpdpriorityservmids@westernpower.co.uk 

Public Health EnglandAdvice for the public (1.56 MB)

Blue PagesThe UK’s leading independent flood directory

Red CrossEmergency App

Citizens AdviceAdvice if you are in rented accomodation