What to do after a flood has happened

Information on hat to do after a flood

Last updated: 20th January

After a flood event in your community... work together.

The more preparation you put in before a flood happens, the less you’ll need to sort out afterwards. If the worst should happen, work together in your community and help each other - many hands make light work.

  • Phone your insurance company to register your claim (contact the National Flood Forum on 01299 403055 for further advice)
  • Be careful and use disinfectant when cleaning up flood water as it can be contaminated
  • Do not use affected electrical items until they have been checked by a professional
  • Seek medical attention if you start to feel unwell following a flood event and make sure you tell your GP about the event
  • Ring your water company if you notice a change in water quality such as a change in the colour, taste or smell of your tap water
  • Heating, dehumidifiers and good ventilation can help dry out your home. You may notice mould growing on damp walls, this will stop growing as your home dries out but if it persists, contact a specialist cleaner

For further support please contact the National Flood Forum who are a national charity dedicated to supporting and representing communities and individuals at risk of flooding. 

01299 403055

Useful Contacts

Environment Agency Floodline

0345 988 1188

Environment Agency Incident Number

0800 807 060

Staffordshire County Council Highways TeamDrain flooding on the roads:

0300 111 8000 

National Flood ForumAdvice on flooding and insurance information

01299 403 055

South Staffordshire WaterWater enquiries and emergencies: 

0800 389 1011

Blue PagesThe UK’s leading independent flood directorywww.bluepages.org.uk