Overview
This website is run by Staffordshire County Council. We want as many people as possible to be able to use this website. For example, that means you should be able to:
- zoom in up to 500% without the text spilling off the screen
- navigate most of the website using just a keyboard
- navigate most of the website using speech recognition software
- listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)
- We’ve also made the website text as simple as possible to understand.
AbilityNet (opens in a new tab) has advice on making your device easier to use if you have a disability.
How accessible this website is
We know some parts of this website are not fully accessible:
- you cannot modify the line height or spacing of text
- you cannot skip to the main content when using a screen reader
- you cannot change the font colour and size
Technical information about this website’s accessibility
Staffordshire County Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
Website compliance status
This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 (opens in a new tab) AA standard, due to the non-compliances and exemptions listed below.
Non-accessible content and non compliance with the accessibility regulations
The content listed below is non-accessible for the following reasons:
- some of our PDF' documents may not be accessible.
- some of our images may not have an 'alt-tag'
Platform specific issues
We are aware that some internal applications and externally hosted systems do not comply with accessibility and usability standards. Some are old software that we cannot easily change. We’ve assessed the cost of fixing all the issues listed below and believe that doing so now would be a disproportionate burden within the meaning of the accessibility regulations:
- Forms made using Formbuilder
Some parts of this site link to or use content provided by other websites and these are not always as accessible as our site. Examples of these are:
- YouTube videos
What we’re doing to improve accessibility
We are working with service areas to assure that all newly commissioned third party software complies with the latest accessibility regulations.
We are working to reduce the amount of documents that currently do not meet the accessibility regulations and have governance in place that no further documents are added that don't meet accessibility standards.
We are working with Silktide and Deque to carry out an accessibility assessment and suggest remedial actions for us to undertake.
We are working to ensure that all videos have the correct captions and have governance in place to ensure no further videos are added without correct captions.
We are working to remove unnecessary images, and where they are necessary, that they have appropriate alt tags and descriptions.
Preparation of this accessibility statement
Last reviewed on 13/10/2026 and will be updated again October 2027.
This website is tested via Silktide and will continue to use this tool to make suggested improvements.
Reporting accessibility problems with this website
We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, please contact us.
Enforcement procedure
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’).
If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (opens in a new tab) (EASS).
Contacting us about accessibility
- By phone or visiting us in person
We provide a text relay service for people who are D/deaf, hearing impaired or have a speech impediment.
Our offices have audio induction loops, or if you contact us before your visit we can arrange a British Sign Language (BSL) interpreter.
- Feedback and contact information
If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:
We’ll consider your request and get back to you in 5 working days.