After

house-flood-scene

After a flood event in your community... work together.

The more preparation you put in before a flood happens, the less you’ll need to sort out afterwards. If the worst should happen, work together in your community and help each other - many hands make light work.

  • Phone your insurance company to register your claim (contact the National Flood Forum on 01299 403055 for further advice)
  • Be careful and use disinfectant when cleaning up flood water as it can be contaminated
  • Do not use affected electrical items until they have been checked by a professional
  • Seek medical attention if you start to feel unwell following a flood event and make sure you tell your GP about the event
  • Ring your water company if you notice a change in water quality such as a change in the colour, taste or smell of your tap water
  • Heating, dehumidifiers and good ventilation can help dry out your home. You may notice mould growing on damp walls, this will stop growing as your home dries out but if it persists, contact a specialist cleaner

For further support please contact the National Flood Forum who are a national charity dedicated to supporting and representing communities and individuals at risk of flooding. noun_Phone_140415_f5310701299 403055

Useful Contacts

Staffordshire County Council Highways Team
Drain flooding on the roads:
noun_Phone_140415_f531070300 111 8000
noun_Email_1198074_f53107highways@staffordshire.gov.uk

Environment Agency Incident Number:
24-hour incident number to report river flooding, of an obstruction in the river that might cause flooding, or pollution or many dead fish in a river
noun_Phone_140415_f531070800 807 060

Environment Agency Floodline:
Open 24 hours in times of flood
noun_Phone_140415_f531070345 988 1188

Environment Agency General Enquiries:
noun_Phone_140415_f5310703708 506 506
noun_Email_1198074_f53107enquiries@environment-agency.gov.uk

National Flood Forum
Advice on flooding and insurance information
noun_Phone_140415_f5310701299 403 055
noun_Email_1198074_f53107info@floodforum.org.uk

South Staffordshire Water
Water enquiries and emergencies:
noun_Phone_140415_f531070800 389 1011

Blue Pages
The UK’s leading independent flood directory
www.bluepages.org.uk