COVID-19 (Coronavirus)

If you think you may have the symptoms of COVID-19 please go to the NHS 111 online resource.

Following the Prime Minister’s address on 10 May, the following guidance has been issued.

 We can all help control the virus if we all stay alert. This means you must:

  • Stay at home as much as possible
  • Work from home if you can
  • Limit contact with other people
  • Keep your distance if you go out (2 metres apart where possible)
  • Wash your hands regularly
  • Self-isolate if you or anyone in your household has symptoms.

If you're at high risk of getting seriously ill from coronavirus, there are extra things you should do to avoid catching it.

These include:

  • stay at home at all times and avoid any face-to-face contact for at least 12 weeks – you should not go out to do shopping, pick up medicine or exercise
  • stay at least 2 metres (3 steps) away from other people in your home as much as possible
  • Ask friends, family or neighbours to pick up shopping and medicines for you. They should leave them outside your door. 

If you need help getting deliveries of essential supplies like food, you can register to get coronavirus support

Please continue to follow advice from Public Health England  and the NHS.

The NHS is “rallying the troops” for the war on coronavirus, with volunteers being called up to help vulnerable people stay safe and well at home.

People can become an NHS Volunteer Responder and join the NHS’s trusted list of volunteers by visiting and adding their details to the NHS section.

Local community groups in Staffordshire are pulling together to provide support to vulnerable people vis Support Staffordshire, supported by Staffordshire County Council and are seeking volunteers through their Community Support Effort. To find out more or to volunteer visit Support Staffordshire's community support effort page.

Stoke-on-Trent City Council in partnership with voluntary sector organisation VAST have launched the #StokeonTrentTogether campaign to support vulnerable residents needing help during the coronavirus outbreak. The initiative specifically supports those who are self-isolating and who do not have the support of family or friends to call upon. A dedicated website and telephone line has been launched.

Residents and organisations are being asked to get in contact if either they need support or are able to offer support to members of the community who are self-isolating or vulnerable - such as elderly residents and residents who need some extra help and are not already accessing medical or agreed care packages.

To find out more go to the Stoke-on-Trent COVID-19 support network website.

Staffordshire County Council are also running a #CoronavirusKindness Campaign to encourage individuals to safely help those who need it most within their communities. To find out more about how to support your community safely please visit the #CoronavirusKindness webpage